Case Studies

The combination of KNOWware™'s customizability and the collection of modules we offer, let's us address the needs of various vertical markets such as government/public sector, insurance, retail, medical, non-profits, education, and legal. Below are some examples:

Government: Cape Cod Commission

Business Description: The Cape Cod Commission's mission is to protect the unique values and quality of life on Cape Cod by coordinating a balanced relationship between environmental protection and economic progress. It carries out this mission by leading, supporting, and enforcing the development of regional plans, policies, regulations, and infrastructure to guide and manage growth, and by supporting the 15 Cape Cod towns with professional and cost-effective planning and technical support services.

Challenge: To reign in and organize the large volume of content that was both on web pages and uploaded as files in a manner that all their site visitors could understand as well as use.

Goals of Website: To serve the greater Cape Cod Commission's constituency by providing information in accordance with its mission (stated above) that is well organized, clearly presented, and allows users to find what they need easily on a visually pleasing website canvas that embodies the look and feel of Cape Cod.

Accomplishments: Creating a clean, crisp design based on BLG designs and input from representatives from the Cape Cod Commission; creation of a Resource Library module that provides seven different default main criteria with which to organize files as well as the ability to create secondary categories for further organization; integration of the Policy Plan as a flip book on a web page; the implementation of user created categories to organize information (calendars, announcements, galleries, and staff lists) by department.

Insurance Industry: Roblin Insurance

Business Description: The Roblin Insurance Agency is a privately owned insurance brokerage agency that provides service and support in both commercial and personal insurance to a diverse clientele.

Challenge and Goals: Increase overall traffic to the website by updating the graphic design theme, while also providing an easier tool for updating content.

Accomplishments: Incorporation of two different methods for users to navigate to information; solid, clean, and professional website design; testimonials that are easy to enter and display as a slideshow. In general, the interface ease-of-use allows the customer to keep their content fresh for the benefit of their customers.

See Case Studies for Retail and Medical markets.

See Case Studies for Non-Profit and Education markets.